Tidio
Tidio packages website live chat, a lightweight helpdesk and Lyro, an AI agent that answers routine shopper questions from your knowledge base so humans can focus on higher-value conversations.
- Starts at
- Price not verified
Pricing
We could not confirm prices on the official page yet, so none are shown. Check the official page for current pricing.
Overview
Ecommerce and SMB teams often choose it when they want chat-to-revenue workflows without standing up a heavy enterprise suite. Pricing commonly mixes seat-style packages with billable conversation and Lyro conversation allotments, with annual toggles that advertise free months compared with paying month to month. A free plan exists with limited conversation volume for evaluation. Limitation: conversation meters mean seasonal traffic spikes raise the bill, and Lyro quality depends on how complete your FAQs are. Always review AI replies for policy, shipping and pricing accuracy before leaving Lyro unsupervised on a live storefront.
Key features
- Live chat and helpdesk for SMB and ecommerce teams
- Lyro AI agent answering from your knowledge base
- Free limited conversations plus Starter/Growth conversation packs
Limitations
Free conversation limits are low; paid plans meter billable and Lyro conversations—keep AI answers supervised for pricing and policy accuracy.