Grain
Grain is a conversation-intelligence style product oriented to sales and customer success rather than generic meeting notes for everyone.
- Starts at
- Price not verified
Pricing
We could not confirm prices on the official page yet, so none are shown. Check the official page for current pricing.
Overview
It records calls, drafts summaries and lets teams clip highlights that sync toward CRM fields so account context does not die in a Zoom folder. Reps and managers use it to coach, prepare next meetings and keep opportunity notes current without rewatching every recording. A free plan helps people view meetings and try AI notes; paid workspaces raise recording and automation capacity for full-team adoption. On the free plan, bot and desktop recordings stop at 45 minutes and uploads are not included, while teammates who only watch can join as free viewers. Limitation: free usage is not enough for high-volume call orgs, and recording still requires consent-compliant setups. CRM field mappings need an admin pass before you trust automation.
Key features
- Call recording and AI summaries for sales and CS teams
- Highlights and insights synced toward CRM workflows
- Free trial-style viewing with paid workspaces for scale
Limitations
Free AI note capacity is limited; daily call teams need paid plans, and recording requires participant consent.