Customer support

Botpress

Botpress is built for teams creating customer-support AI agents rather than one-off website widgets.

Best for Support teams building custom LLM chatbots in a visual studio

Starts at
$150/month flat
Free plan
Yes
Price checked
2026-10-18

Pricing

Price checked: 2026-10-18. Source: official pricing page.

Free plan: 100 conversations/mo, 3 seats

PlanMonthlyAnnual (per month)Billing unitNotesSource
PlusNot listed$150flatBilled annually; 250 conversations/mo; $25 AI usageSource
TeamNot listed$750flatBilled annually; 1,500 conversations/moSource
EnterpriseNot listedNot listedflatCustomSource

"Not listed" means the official page shows no list price for that billing period (often contact sales). We never fill gaps from third-party sites.

Overview

Builders use a visual studio and natural-language tools to design flows, attach knowledge bases and connect channels, with an engine meant to scale without a classic per-seat tax on every human agent. A free tier lets smaller teams start with a modest monthly conversation allotment and a few seats; Plus and Team plans raise conversation volume and included AI usage, with Enterprise for custom needs. Extra conversations are sold in usage packs when you exceed the plan allowance. Limitation: free volume is small (100 conversations a month and 3 seats), so real support traffic becomes a paid conversation bill quickly. Complex regulated workflows still need careful human handoff design on top of the builder.

Key features

Limitations

Free plan limits monthly conversations and seats (100 conversations/mo and 3 seats); higher volume requires paid plans or usage packs.

Links